Premium Subscription
What is the difference between the Free and Premium versions of the Happiest Baby App?
We're excited to offer the Happiest Baby App Premium Subscription, designed to support you and your baby throughout your SNOO journey and even after your little one outgrows SNOO. If you are the first user of a SNOO purchased from Happiest Baby or an
Is there a minimum commitment for the Premium Subscription to the Happiest Baby App?
We offer Monthly, 6-Month, and 12-Month Premium Subscription plans, so the minimum commitment depends on the plan you choose. The Monthly plan has a minimum commitment of one month. The 6-Month plan has a minimum commitment of six months. The 12-Mont
Do you offer a free trial for the Happiest Baby App Premium Subscription?
Yes, eligible customers receive a free 1-week trial for the Happiest Baby App Premium Subscription. The free trial is available for the Monthly, 6-Month, or 12-Month plans, for new subscribers only. To begin the trial, choose a Premium Subscription p
How do I purchase a Premium Subscription to the App?
You can purchase a Happiest Baby App Premium Subscription directly in the Happiest Baby App. Go to Profile > Subscription, then tap Continue. From there, you can choose the Premium plan that works best for your family: Monthly, 6-Month, or 12-Month.
Can I pause my subscription and restart it later?
While you cannot pause your subscription, you can cancel your paid Premium Subscription and resubscribe when you’re ready. After canceling, you’ll continue to have access to Premium features until the end of your current paid subscription period. You
What happens after a subscription is canceled?
The same applies to 6-Month and 12-Month plans. If you cancel before the end of your paid subscription period, you’ll keep Premium access until that period ends, and your subscription will not renew. A partial refund is not possible for any unused su
How do I cancel my paid Premium Subscription?
You can manage or cancel your paid Happiest Baby App Premium Subscription at any time. From the App:. Follow the prompts. From the App Store:. Apple/iOS:. Google Play/Android:. Your subscription automatically renews unless it is canceled before the e
Where can I check my Subscription status?
To view your Happiest Baby App Subscription status:. Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about you
Can I switch from a Monthly plan to a 6-Month or 12-Month plan?
Yes. To switch from a Monthly plan to a 6-Month or 12-Month plan, you’ll first need to cancel your current Monthly subscription. After you cancel, you’ll continue to have access to Premium features until the end of your current paid subscription peri
How much does the Happiest Baby App Premium Subscription cost?
The Happiest Baby App Premium Subscription is available in Monthly, 6-Month, and 12-Month plans. Current pricing is shown during checkout before you complete your purchase. Your final total may vary based on applicable taxes. All three plans include
What is the difference between the Monthly, 6-Month, and 12-Month Premium plans?
Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provi
What are the benefits of the Happiest Baby App Premium Subscription after my baby outgrows SNOO?
The Happiest Baby App Premium Subscription offers a variety of features designed to support you throughout your parenting journey. Our timeline of curated content and expert tips will guide you through the first years of parenthood (including toddler
If I upgrade to the Premium Subscription, will I be able to view all historical SNOO data?
Once your Premium Subscription is active, you will be able to view past and future SNOO data, as well as any data you enter manually in the Tracker for sleep, feeding, and diaper changes. Disclaimer: The information on our site is NOT medical advice
If I already paid for a Premium Subscription and then buy a SNOO, will I stop being charged?
All paid Happiest Baby App Premium Subscriptions are managed by Apple and Google’s subscription systems and, therefore, you must cancel them through Apple or Google. We cannot cancel the subscription on your behalf. Disclaimer: The information on our
What happens to my Premium Subscription if the payment is declined at the time of renewal?
If your payment method is declined when your subscription renews, you will have three days to update your payment method before your Premium Subscription expires. If you do not update your payment method within that timeframe, your Premium Subscripti
If I have multiple babies, do I have to pay for a subscription for each SNOO?
Your Happiest Baby App Premium Subscription is associated with your account, so you can use all the Premium features including support for multiple SNOOs. You can also manage and monitor sleep and activities for all your little ones with a single Pre
How does the Happiest Baby App auto-renewing Premium Subscription work?
The paid Happiest Baby App Premium Subscription automatically renews unless it is canceled before the end of the current subscription period, according to Apple and Google cancellation policies. If your subscription is not canceled, your account will
Do I qualify for an additional free premium subscription?
Original owners of SNOO are granted a free Premium subscription for 9 months. The original owner is determined by the account that first provisioned the SNOO. If you purchased your SNOO before July 15, 2024, you are entitled to a free Premium 9-month
How do I start my next free premium subscription period?
For purchases made before July 15, 2024, when eligible, you can trigger your next free premium subscription term in two ways. Please note: You need to create a new Baby profile for your little one. Using an existing profile will not trigger a new pre
Why didn’t my premium subscription start?
Please check these common issues:. Still stuck? Contact Customer Care with order details, SNOO serial number, and the email used for your first pairing. Disclaimer: The information on our site is NOT medical advice for any specific person or conditio
Which account/email gets the free premium subscription?
The free premium subscription is applied to the first account that paired your SNOO (the email used during the initial pairing). To activate another free premium subscription for a new child (pre-July 15, 2024 purchases), you must:. If you're unsure
If I don't have the Happiest Baby App Premium Subscription, what will happen to my data and App features?
If you do not have a Premium Subscription, you will no longer have access to your SNOO data or Premium features unless you upgrade to the Premium Subscription. You will still be able to control SNOO with the free version of the App, but Premium featu
Why is the 1-week trial for the subscription no longer available?
Sometimes we offer a limited-time discounted price for subscriptions to the Happiest Baby App. Due to Apple’s and Google’s restrictions, we are unable to offer a free trial for a plan at the same time that we are offering a discounted price for that
Can I get a refund if I cancel my Premium Subscription plan early?
If you cancel your Premium Subscription early, you’ll continue to have access to Premium features until the end of your current paid subscription period. Canceling your subscription prevents future renewal, but it does not end your Premium access imm